Gravity Engine SDK/gravityengine Privacy Policy
Last Updated Date: July 28, 2026
Effective Date of the Updated Version: July 28, 2026
Updated Version: Version 1.1
Notice of Version Update:
Based on business adjustments and in accordance with relevant laws, regulations, and technical standards, we have updated the 'Privacy Policy'.
To better protect your personal information, we recommend that you carefully read the updated Privacy Policy, especially the clauses highlighted in bold black text or underlined. If you have any objections or questions regarding the terms of this Privacy Policy, you may contact us through the contact information published in Article 10 'How to Contact Us' of this Privacy Policy.
Introduction
Welcome to the products and/or services provided by Shenzhen Gravity Engine Technology Co., Ltd. (hereinafter referred to as "Gravity Engine" or "we") and its affiliates on the Gravity Engine platform (hereinafter referred to as "this Platform"). Our registered address is [Room 2901, Pengrund Commercial Plaza, No. 3368 Houhaibin Road, Haizhu Community, Yuehai Street, Nanshan District, Shenzhen].
The security of your personal information and that of your end users is of paramount importance to us. We will make every effort to provide you and/or your end users with a secure network environment, while adhering to the following principles to protect your personal information and that of your end users: the principle of consistency between rights and responsibilities, the principle of clear purpose, the principle of informed consent, the principle of necessity and minimization, the principle of ensuring security, the principle of subject participation, and the principle of openness and transparency. We protect your personal information and that of your end users in accordance with the Cybersecurity Law of the People's Republic of China, the Data Security Law of the People's Republic of China, the Personal Information Protection Law of the People's Republic of China, as well as laws and regulations regarding information protection in the internet industry, and by referencing recommended national standards such as the Information Security Technology - Personal Information Security Specification (GB/T 35273-2020).
The "Gravity Engine SDK/gravityengine Privacy Policy" (hereinafter referred to as "this Policy") applies to the processing and protection of your personal information provided during our provision of products and/or services to you. The products and services we provide include, but are not limited to, existing developer services (Gravity Engine SDK/gravityengine) and other products and services that are periodically innovated and developed.
This Policy describes the purposes, methods, scope, and information security protection measures for collecting, using, storing, sharing, and transferring your personal information and that of your end users in the course of providing you with products and/or services on this Platform, as well as the rights and methods we provide to you for controlling such personal information, including access, correction, and deletion. To facilitate your reading and understanding, we have used simple and easy-to-understand language and defined key terms. Please refer to "Appendix 1: Definitions of Key Terms" in this Policy.
You acknowledge and confirm that you have read and fully understood all contents of this Policy upon registration. Please note that we specifically highlight personal sensitive information in bold italic text, and clauses that significantly affect your rights and interests or those of your end users in bold text. Before providing us with any personal sensitive information belonging to you and/or your end users, please carefully consider whether such provision is appropriate and agree that we may process your personal sensitive information and that of your end users for the purposes and in the manner described in this Policy. We will collect and use your personal sensitive information and that of your end users only upon obtaining your consent, to realize the relevant functions provided by this Platform to you. You are allowed to opt out of the collection and use of your personal sensitive information and that of your end users; however, refusing to provide such information will affect the ability of this Platform to provide you with related service functions.
Please read carefully and understand the detailed information regarding specific products in this Policy before using our products or services. We hope that when you use Gravity Engine products and/or services, you make informed decisions regarding the provision of your personal information and that of your end users. If you do not agree with this Policy, you should immediately stop using the products and/or services we provide, including the Gravity Engine platform, website, etc.
It is necessary to specifically note that when you use our products and services, we will process two main categories of personal information:
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Your personal information as a Gravity Engine developer customer (or potential developer customer), including [username, email address, mobile phone number and company name, login password], in order to complete relevant account registration and login functions. When you log in using a third-party login method, we will also collect the nickname, avatar, and OpenID of your third-party account (such as WeChat) and associate them with your account on this Platform.
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Personal Information of Your End Users: We will collect different categories of personal information depending on the form of the customer product that uses our SDK package. For details, please refer to the section below titled 'I. How We Collect and Use Your and/or Your End Users’ Personal Information'.
The manner in which we process these categories of personal information may differ because we have a direct contractual relationship with you, which is distinct from our indirect relationship with your end users. As our customer, if you utilize our products or services to provide services to your end users and thereby collect certain information on their behalf, you shall separately agree upon a privacy policy with your end users in accordance with applicable laws and regulations, promptly disclose the gravityengine SDK/gravityengine directory and data processing activities, and ensure that your end users have consented to Gravity Engine’s privacy policy; if you have not obtained your end users’ consent to the contents of this privacy policy, you shall cease using Gravity Engine’s products and/or services.
This Policy helps you understand the following:
I. How We Collect and Use Your and/or Your End Users’ Personal Information
II. How We Use Cookies and Similar Technologies
III. Authorization and Consent of End Users
IV. How We Share, Transfer, and Publicly Disclose Your and/or Your End Users’ Personal Information
V. How We Store Your and/or Your End Users’ Personal Information
VI. How We Protect Your and/or Your End Users' Personal Information
VII. How We Enable You to Exercise Your Rights Over Personal Information
VIII. How We Handle Children's Personal Information
IX. How We Update and Amend This Policy
X. How to Contact Us
Appendix 1: Definitions of Key Terms
I. How We Collect and Use Your and/or Your End Users' Personal Information
We will collect and use your and/or your end users' personal information, which you actively provide during your use of this Platform, that is generated as a result of your use of this Platform, and that we obtain from third parties, in accordance with the relevant laws and regulations mentioned in the Introduction, following the principles of legitimacy, lawfulness, and necessity, for the following purposes set forth in this Policy.
Regardless of the specific scenarios under which we collect and use your personal information and/or the personal information of your end users, we generally do so only with your consent, unless in certain circumstances where it is necessary to comply with legal obligations or to protect the vital interests of you or others, in which case we may collect personal information from you and/or your end users.
Please understand that in order to better provide technology and services to you and/or your end users, or due to changes in business strategy, the functions of the products and/or services on this platform may also be updated and developed. If we intend to use your personal information and/or the personal information of your end users for purposes not specified in this policy, or if the personal information collected for specific purposes is to be used for other purposes, or if our processing methods change, we will inform you through this platform in a reasonable manner and obtain your consent again before such use. Please notify your users and obtain their authorized consent.
In order to achieve complete functionality, the Gravity Engine service may remain active in both the foreground and background of the application. During the period when the Gravity Engine service is active, the purposes, methods, types, and rules for collecting and processing your information and the information of your users are as follows:
(I) Personal Information of You as a Gravity Engine Developer Customer (or Potential Developer Customer)
To implement the basic business functions of this platform, we may need to collect and use your relevant personal information. The following will detail our basic business functions and the types of personal information required to achieve these functions; if you refuse to provide them, you will be unable to use the related products and/or services on this platform.
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Registration and Login: When you register/log in to a Gravity Engine account, you need to provide your [Email Address] to complete account registration and verification. You may also need to provide us with your [Username, Company Name, Mobile Phone Number] so that we can communicate with you regarding product usage and complete real-name authentication.
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When you log in using a third-party login method, we will also collect the nickname, avatar, and OpenID of your third-party account (such as WeChat) and associate them with your account on this platform.
(II) Personal Information of Your End Users
To implement the basic business functions of this platform (including ad attribution, ad model optimization, and user behavior data analysis), we may need to collect and use relevant personal information of your end users. The following will detail our basic business functions and the types of information necessary to achieve these functions. The personal information of your end users collected by our big data analytics service is used to help you understand product usage, provide you with analytical services, and output analytical results. The collection and use of such personal information shall only be conducted on the premise that you have confirmed obtaining consent from the end users:
Specifically including:
a. iOS Platform
| Product Function Type | Product Function Name | Type and Fields of Personal Information | Mandatory or Optional | Purpose and Objective |
| Basic Functions | Data Statistics | Device Identifiers (including IDFV, MAC, and IMEI) | Mandatory | The user generates a unique identifier for the end-user's device to ensure the accuracy of data statistics. |
| Device hardware information (including operating system version, device manufacturer, operating system, device model, and screen resolution) | Mandatory | Used to ensure service compatibility across different devices and to ensure that the service functions accurately. | ||
| User behavior information (including page URL, referrer URL, page title, page name, and event duration) | Mandatory | Helps you analyze users' in-app behavior paths to facilitate the optimization of app content and improve retention rates, among other benefits. | ||
| Device identifiers (including IDFA) | Optional | Used to determine user sources, segment users, and conduct user data analysis. |
Optional data configuration (IDFA):
After the IDFA permission request dialog appears, if you click "Do Not Track," IDFA will not be collected.
b. Android Platform
| Product Function Type | Product Function Name | Type and Fields of Personal Information | Mandatory or Optional | Purpose and Objective |
| Basic Functions | Data Statistics | Device hardware information (including operating system version, device manufacturer, operating system, device model, and screen resolution) | Mandatory | Used to ensure service compatibility across different devices and to ensure that the service functions accurately. |
| User behavior information (including page URL, referrer URL, page title, page name, and event duration) | Mandatory | Helps you analyze users' in-app behavior paths to facilitate the optimization of app content and improve retention rates, among other benefits. | ||
| Device identifiers (including OAID, Android ID, IMEI, and MAC address) | Optional | Used to determine user sources, segment users, and conduct user data analysis. |
Optional data switch configuration (the switch is passed during SDK initialization):
// Configure and start on the main thread
SDKGEConfig config = GEConfig.getInstance(context, ACCESS_TOKEN);
config.enableAndroidId(false); // Passing false disables Android ID collection
config.enableOAID(false); // Passing false disables OAID collection
config.enableIMEI(false); // Passing false disables IMEI collection
config.enableMAC(false); // Passing false disables MAC address collection
// Save this instance for subsequent method calls
GravityEngineSDK gravityEngineSDKInstance = GravityEngineSDK.setupAndStart(config);
c. Web Platform
IP Address, country, country code, province, city, Device ID, SDK type, SDK version, operating system, browser type, browser version, page URL, page path, referrer URL, referrer path, and page title.
d. Mini Programs, Mini Games, and Quick Games
IP Address, country, country code, province, city, device model, Device ID, device manufacturer, operating system version, operating system, network status, SDK type, SDK version, and mini program platform.
e. HarmonyOS Platform
| Product Function Type | Product Function Name | Type and Fields of Personal Information | Mandatory or Optional | Purpose and Objective |
| Basic Functions | Data Statistics | Variable device identifiers (including ODID and OAID) | Mandatory | The user generates a unique identifier for the end-user's device to ensure the accuracy of data statistics. |
| Device hardware information (including operating system version, device manufacturer, operating system, and device model) | Mandatory | Used to ensure service compatibility across different devices and to ensure that the service functions accurately. | ||
| Screen resolution | Optional | Collecting screen resolution for screen resolution statistics | ||
| User operation records (including page URL, referrer URL, page title, page name, and event duration) | Mandatory | Helps you analyze users' in-app behavior paths to facilitate the optimization of app content and improve retention rates, among other benefits. |
You may disable or turn off the collection of certain personal information via the switches described above. If you perform such actions, we will no longer collect the corresponding personal information involved.
Please note and acknowledge that in order to achieve the aforementioned business functions, the Gravity Engine SDK/gravityengine collects your end user's "device information" and "network information," contingent upon the end user authorizing and consenting to enable "network access permission" and "device information permission." If your end user does not wish for the aforementioned information to be collected, this can be achieved by disabling "network access permission" and "device information permission."
(III) Device Permission Invocation
Gravity Engine SDK/gravityengine Service Business Type: Statistical Category
To ensure the normal operation of application features, based on different devices and systems, the gravity engine SDK (gravityengine) requires the following device permissions:
(1) Android SDK Product Permission Description
To ensure the normal execution of customer data collection, the Android SDK requires the following system permissions:
| Permission | Purpose | Mandatory? | Timing of Request |
|---|---|---|---|
| READ_PHONE_STATE | Allows the application to obtain the device's IMEI and MEID | Optional | Used when launching the application after enabling IMEI collection |
| INTERNET | Allows the application to send statistical data | Mandatory; this permission is required for the SDK to send tracking data | Used when launching the application |
| ACCESS_NETWORK_STATE | Allows the application to detect network status | Mandatory; the SDK will decide whether to send data based on the network status | Used when launching the application |
(2) iOS SDK Product Permission Description
To ensure the normal operation of customer data collection, the iOS SDK requires the following system permissions:
| Permission | Purpose | Mandatory? | Timing of Request |
|---|---|---|---|
| Network Permission | Allows the app to send data | Mandatory; this permission is required for the SDK to send tracking data | Used when the app starts |
| IDFA | Allows the app to obtain the IDFA to complete precise attribution | Optional | Used when the app starts |
(3) HarmonyOS SDK Product Permission Description
To ensure the normal operation of customer data collection, the HarmonyOS SDK requires the following system permissions:
| Permission | Purpose | Mandatory? | Timing of Request |
|---|---|---|---|
| ohos.permission.INTERNET | Allows the app to send statistical data | Mandatory; this permission is required for the SDK to send tracking data | Used when the app starts |
| ohos.permission.GET_NETWORK_INFO | Allows the app to detect network status | Mandatory | Used when the app starts |
| ohos.permission.APP_TRACKING_CONSENT | Allows obtaining OAID for attribution | Optional; if the customer does not configure it, it will not be used, and users may also refuse to grant this permission | Used when the app starts |
We undertake that, except as explicitly stipulated in this Policy, we will never collect or require your end users to provide other personal sensitive information, including but not limited to personal race, political orientation, religion, beliefs, personal genetic data, biometric data, sexual orientation, etc.
When we intend to use personal information for purposes not specified in this Policy, we will notify you in advance and request that you notify your end users and obtain their consent. When we intend to use information collected for a specific purpose for other purposes, we will also notify you in advance and request that you notify your end users and obtain their consent.
(III) Your Personal Information Obtained from Third Parties
We may collect and use your personal information from third parties (our partners) within the scope of your authorized consent, subject to the specific fields actually transmitted by the third-party platforms designated by our partners (such as advertising promotion platforms, data analysis platforms, etc.). As a commissioned processor, we do not determine the specific types of fields collected.
We guarantee to strictly process your personal information in accordance with the contracts signed with third parties and relevant legal provisions. At the same time, we request that you carefully read the privacy policy and user agreement of such third party. If you refuse to allow the third party to collect, use, or transmit your personal information when providing services, it may result in your inability to use the corresponding services of Gravity Engine.
(IV) Exceptions to Obtaining Authorized Consent
Please understand that in the following circumstances, according to laws, regulations, and relevant national standards, we do not need to obtain your and/or your end users' authorized consent to collect and use your and/or your end users' personal information:
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Those directly related to public safety, public health, or major public interests;
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Where it is necessary to protect the vital interests of you or other individuals, such as life and property rights, but obtaining your consent is difficult;
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The personal information of you and/or your end users collected has been voluntarily disclosed by you to the public;
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The personal information of you and/or your end users is collected from legally publicly disclosed information, such as legitimate news reports, government information disclosure channels, etc.;
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It is necessary for signing or performing a contract upon your request;
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It is necessary for maintaining the secure and stable operation of the software and related services, such as discovering and handling faults in the software and related services;
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Other circumstances prescribed by laws and regulations.
Special Notice: Please note that if information cannot identify the personal identity of you and/or your end users alone or in combination with other information, it does not constitute personal information of you and/or your end users under the law; when relevant information of you and/or your end users can identify the personal identity of you and/or your end users alone or in combination with other information, or when we combine data that cannot be linked to any specific personal information with other personal information of you and/or your end users, such information will be treated and protected as personal information of you and/or your end users in accordance with this Policy during the period of combined use.
II. How We Use Cookies and Similar Technologies
When you use our services, in order to ensure the normal operation of the website, we will store small data files called Cookies on your computer or mobile device. Cookies typically contain [identifiers, site names, and some numbers and characters]. The main function of Cookies is to facilitate your use of the products and/or services on this platform, as well as to help the website count the number of unique visitors, among other purposes. By utilizing Cookie technology, we can provide you with more thoughtful personalized services and allow you to set specific service options for yourself. When you use the products and/or services on this platform, Cookies will be sent to your device. When you interact with the services we provide to partners, we allow Cookies (or other anonymous identifiers) to be sent to our servers.
We will not use Cookies for any purposes other than those described in this Policy. You may manage or delete Cookies according to your preferences. You can clear all Cookies saved on your computer; most web browsers have features that block Cookies. However, if you do so, you will need to manually change user settings each time you visit our website, and you may be unable to log in to or use the services or functions provided by Gravity Engine that rely on Cookies due to such modifications.
For more information about the types of Cookies we use, the reasons for their use, and how to control Cookies, please refer to AboutCookies.org.
III. Authorization and Consent of End Users
As our business partner, you are fully aware that in order to provide you and/or your end users with the Gravity Engine services you have selected, we will collect, store, and process personal information of end users from your application in a de-identified or anonymized manner. Therefore, by accepting this Policy and integrating our SDK or other statistical analysis tools and developer tools into your product, you confirm and warrant that:
1. You have informed the end users and obtained their full, necessary, and explicit authorization, consent, and permission to allow us to collect and use their information for the purpose of providing services;
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Unless otherwise provided by applicable laws, you have informed the end users and obtained their full and necessary authorization, consent, and permission to allow us to de-identify the collected personal information, and to allow us to use the collected and processed information for the service purposes listed in Article 1 of this Policy, subject to compliance with relevant laws and regulations;
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You have complied and will continue to comply with applicable laws, regulations, and regulatory requirements, including but not limited to formulating and publishing relevant policies concerning personal information protection and privacy protection;
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You have provided end users with an easy-to-use mechanism for exercising their user rights, explaining how and when users can exercise their right to opt-out, how to access and correct their personal information, how to exercise the right to deletion, and how to modify the scope of their authorized consent.
IV. How We Share, Transfer, and Publicly Disclose Your and/or Your End Users' Personal Information
(I) Sharing
Except for the circumstances described in this Policy, your and/or your end users' information will not be shared with third parties in a recognizable form. However, exceptions include the following:
- Sharing with explicit consent. Upon obtaining your and/or your end users' explicit consent, we will share your and/or your end users' information with other parties. The third parties' information and the purposes and scenarios for the use of shared personal information are as follows:
| Functional Module | Type of Third Party | Information Type | Purpose and Method of Processing | Third-Party Information |
|---|---|---|---|---|
| Attribution Analysis Service | Our partners and other third parties such as designated advertising promotion platforms | For example, device unique ID, ad ID, etc. | Used by our partners and other third parties such as designated advertising promotion platforms to optimize algorithms, etc.; the specific purpose is determined by our partners at their own discretion | List of Third Parties |
| Data Analysis Service | Our partners and other third parties such as designated data analysis platforms | For example, device unique ID, ad ID, user events (registration, activation, page browsing), etc. | Used for data accuracy verification, internal analysis, etc.; the specific purpose is determined by our partners at their own discretion | List of Third Parties |
*Before our partners use our attribution analysis and data analysis services, we have agreed with the partners who directly interact with users that they will inform users of the above third-party information and the fields transmitted, and obtain users' separate consent.
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We may share your and/or your end users' information in accordance with the provisions of laws and regulations;
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To the extent required or permitted by law, it may be necessary to provide your and/or your end users' personal information to third parties (including industry organizations such as consumer rights protection departments) in order to protect your or the public's interests, property, or safety from harm;
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Personal information that you and/or your end users have voluntarily disclosed, or that we can obtain from other legally available public channels;
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We may share data with third parties in a manner that cannot identify you and/or your end users' personal information (i.e., through de-identification or anonymization).
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Sharing with our affiliates: Your and/or your end users' information may be shared with affiliates of Gravity Engine. We will only share necessary information, and such sharing is subject to the purposes stated in this Privacy Policy. If an affiliate intends to change the purpose of processing the information, it will seek your and/or your end users' consent again;
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We may engage trusted third-party vendors, consultants, or other service providers (collectively referred to as 'Contract Partners') to provide us with necessary maintenance, support, and services in order to deliver better customer service and optimize user experience. We will only share your and/or your end users' information for lawful, legitimate, necessary, specific, and explicit purposes, and will only share the information necessary to provide the services. Our partners are not authorized to use the shared information for any other purposes.
If you refuse to allow our partners to collect personal information that is necessary for providing services, you may be unable to use the services provided through such partners on this platform.
(2) Transfer
We will not transfer your and/or your end users' information to any company, organization, or individual, except in the following circumstances:
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With your and/or your end user's explicit consent;
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Personal information that you and/or your end users have voluntarily disclosed, or that we can obtain from other legally available public sources.
In the event of a merger, acquisition, or bankruptcy liquidation, personal information may be transferred. In such cases, we will require the new company or organization holding your personal information to continue to be bound by this Statement. If there is any change in the collection or processing methods of personal information as stipulated in this Statement, such company or organization will seek your authorization and consent anew.
(3) Public Disclosure
Subject to applicable laws and regulations, we will not publicly disclose your personal information and/or the personal information of your end users unless you and/or your end users have provided explicit consent.
V. How We Store Your Personal Information and/or the Personal Information of Your End Users
(1) Storage Location
In principle, we only collect personal information generated within the territory of the People's Republic of China and store the collected personal information within the territory of the People's Republic of China. This service is not available in any country or region outside of China. You should independently determine the scope of your use of this service and are responsible for complying with all applicable laws, including but not limited to any local laws.
(2) Storage Period
We store your and/or the end user's personal information only for the purposes described in this Policy and for the shortest period required by applicable laws and regulations. After the storage period expires, we will delete or anonymize your personal information. However, to comply with applicable laws and regulations, for the purpose of litigation defense, safeguarding public interest, protecting personal property safety, or safeguarding lawful rights, we may extend the storage period for your and/or your end user's personal information.
VI. How We Protect Your and/or Your End User's Personal Information
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We have implemented security protection measures that meet industry standards to protect the information you provide, against unauthorized access, disclosure, misuse, tampering, damage, or loss of data. We will take all reasonable and feasible measures to protect the data security of you and/or your end users. For example, data exchanged between your browser and the "Service" is protected by SSL encryption; we also provide HTTPS secure browsing for the gravity-engine.com website; we use encryption technology to ensure data confidentiality; we use trusted protection mechanisms to prevent malicious attacks on data; we deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we regularly conduct security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information and strengthen security audits for employees who may have access to your personal information.
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We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We will retain your and/or your end users' information only for the period necessary to achieve the purposes described in this Privacy Policy, unless an extension of the retention period is required or permitted by law.
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The Internet is not an absolutely secure environment, and email, instant messaging, and other means of communication with other users are not encrypted. We strongly recommend that you do not send personal information through such channels. Please use complex passwords and change them regularly to help us ensure the security of your account.
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The Internet environment is not 100% secure, and we will make every effort to ensure or guarantee the security of any information you send to us. Despite our necessary and reasonable efforts, there remains a risk that such information may be stolen, unlawfully possessed, or misused, potentially causing you and your users harm in terms of personal safety, property, and reputation. You acknowledge the aforementioned risks and voluntarily assume them.
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In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations regarding: the basic circumstances and potential impacts of the security incident; the disposal measures we have taken or will take; recommendations for you to independently prevent and mitigate risks; remedial measures for you, etc. We will promptly notify you of the relevant details of the incident via email, push notifications, or other means. When it is difficult to notify each individual data subject individually, we will adopt reasonable and effective methods to publish an announcement. Meanwhile, we will also proactively report the handling status of the personal information security incident to the regulatory authorities as required.
VII. How We Enable Your Rights to Manage Personal Information
We highly value your and/or your end users' management of personal information, and we strive to protect your relevant rights to query, access, modify, delete, complain about or report, and set privacy functions regarding personal information, in order to safeguard the privacy and information security of you and/or your end users.
(1) Direct Users of Gravity Engine
1. Querying and Modifying Your Personal Information
You have the right to access your personal information, except in circumstances where exceptions are stipulated by laws and regulations. If you wish to exercise your data access rights, such as if you want to access or edit enterprise/profile information in your account, change your password, add security information, or close your account, you may send an email to privacy@gravity-engine.com to exercise your data access rights. When accessing relevant information, we may require you to undergo identity verification to ensure account security.
Please understand that, due to technical limitations and in compliance with applicable laws and regulations, certain of your requests may not be processed. For legitimate reasons such as complying with legal and regulatory requirements and ensuring information security, some of your information may not be accessible.
2. Deletion of Your Personal Information
In any of the following circumstances, you may contact customer service by sending an email to privacy@gravity-engine.com to request the deletion of the personal information you have provided:
(1) We collect or use personal information in violation of laws and regulations;
(2) We collect or use personal information in breach of the agreement with you;
(3) If we share or transfer personal information to a third party in violation of laws and regulations or in breach of the agreement with you, we will immediately cease such sharing or transfer activities and notify the third party to delete the information promptly;
(4) If we violate legal or regulatory provisions or our agreement with you by publicly disclosing personal information, we will immediately cease the act of public disclosure and issue a notice requiring the relevant recipients to delete the corresponding information.
When deleting relevant information, we may require you to undergo identity verification to ensure account security. Once the above deletion request is processed, your personal information will be deleted, except for information that laws and regulations require to be retained.
3. Change the Scope of Your Authorized Consent
Each business function generally requires the collection of certain basic personal information to operate. Regarding the collection and use of your personal information, you may contact customer service by sending an email to privacy@gravity-engine.com to request withdrawal of your consent. Upon your withdrawal of consent, we will no longer collect or use your corresponding personal information; however, please understand that after you withdraw your consent or authorization, we will be unable to continue providing the specific functions and/or services corresponding to such withdrawn consent or authorization. Your decision to withdraw consent shall not affect the processing of your personal information conducted previously based on your authorization.
4. Account Cancellation
You may cancel your previously registered account at any time by contacting customer service via email to privacy@gravity-engine.com. You should be aware that cancelling your Gravity Engine account will result in your permanent loss of access to the account and the data contained therein. We will provide you with account cancellation services after verifying your identity and negotiating with you to settle the assets in your account. To provide you with a more convenient cancellation method, we will continuously optimize our products in the future and inform you through page announcements. After cancelling your Gravity Engine account, we will cease providing products or services to you and, upon your request, promptly delete your personal information or anonymize it, unless otherwise provided by laws and regulations.
5. Obtain a Copy of Your Personal Information
You have the right to obtain a copy of your personal information. You may contact customer service at any time by sending an email to privacy@gravity-engine.com. Where technically feasible, such as when data interfaces are compatible, we may also directly transfer a copy of your personal information to a third party designated by you, upon your request.
6. Responding to Your Above Requests
To ensure security, we may require you to verify your identity before processing your request. You may need to provide a written request or otherwise prove your identity. In principle, we will respond to all requests you make under this section within 15 working days after receiving your request and verifying your user identity.
(2) If you are an end-user of an application that uses Gravity Engine products or services, rather than a direct user of Gravity Engine, we recommend that you:
In accordance with the privacy policy of the application provider, please send requests related to your personal information directly to the relevant application provider for processing and assistance. After receiving such requests from the application provider and verifying their authenticity and legitimacy, Gravity Engine will actively cooperate and respond to the requests.
(3) In principle, we will not charge fees for your and/or your end users' reasonable requests as mentioned above. For requests that are groundlessly repetitive, require excessive technical means (for example, requiring the development of a new system or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are highly impractical (for example, involving information stored on backup tapes), we may refuse them.
Under the following circumstances, we will be unable to respond to your and/or your end users' requests:
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Those related to our fulfillment of obligations stipulated by laws and regulations;
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Those directly related to public safety, public health, or significant public interests;
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Where we have sufficient evidence indicating that you have acted with subjective malice or abused your rights;
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Those necessary to protect the significant legitimate rights and interests, such as life and property, of you or other individuals, where it is difficult to obtain your consent;
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Responding to your request would result in serious harm to the legitimate rights and interests of you or other individuals or organizations;
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Involves our and/or others' trade secrets.
(4) If you and/or your end users have any questions regarding the exercise of the above rights, you may contact us through the relevant contact information described in Article 10 of this Policy.
VIII. How We Handle Children's Personal Information
We have explicitly stated in the Terms of Service that we do not accept children to register as our users, and in principle, we also do not accept you to provide personal information of end-users under the age of 14. Please pay attention and provide such information with caution. Although the definition of a child varies by local laws and customs, we consider anyone under the age of 14 to be a child. If we collect personal information from a child under the age of 14 without knowledge, we will promptly delete the relevant data, unless the law requires us to retain such data.
If you believe that we have erroneously or inadvertently collected information from a child under the age of 14, please contact us promptly at: privacy@gravity-engine.com.
If your application is designed and developed for children under the age of 14, you must ensure that your end users and their guardians have read and agreed to the privacy policy of the application, authorizing and consenting to provide personal information of children to us in order to implement the relevant functions of the application.
IX. How We Update and Amend This Policy
In order to provide you with better services, this platform and related services will be updated and changed from time to time. We will revise this policy in a timely manner, and these revisions constitute part of this policy and have the same effect as this policy. Without your explicit consent, we will not reduce the rights that you and/or your end users are entitled to under this privacy policy.
After this Policy is updated, we will publish the updated version on our official website and notify you of the updates through appropriate means prior to the effective date of the updated terms, so that you can promptly be aware of the latest version of this Policy.
For material changes, we will also provide more prominent notifications (including, for certain services, sending notifications via email, in-site messages, or announcements specifying the specific changes to the Privacy Policy). Therefore, please regularly check and stay informed about the Privacy Policy that you are bound by. If you do not agree to accept this Privacy Policy, please stop accessing and using our services.
The material changes referred to in this Policy include but are not limited to:
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Our service model has undergone significant changes, such as changes in the purposes of processing personal information, the types of personal information processed, or the methods of using personal information;
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We have undergone significant changes in our ownership structure, organizational structure, and other aspects, such as changes in ownership resulting from business adjustments, bankruptcy, mergers, or acquisitions;
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The main parties to whom personal information is shared, transferred, or publicly disclosed have changed;
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There is a material change in your rights regarding the processing of personal information and the manner in which such rights may be exercised;
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When there is a change in the responsible department, contact information, or complaint channels for handling personal information security;
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When the Personal Information Protection Impact Assessment Report indicates the existence of high risks.
This Policy is an integral part of the Gravity Engine Service Agreement. All rights not expressly granted in this Privacy Policy are reserved by Gravity Engine.
X. How to Contact Us
We are committed to resolving any disputes related to our data protection practices. Gravity Engine has established a dedicated privacy protection team. You may submit your questions or requests for assistance by sending an email to our privacy team at privacy@gravity-engine.com.
If you have any questions, suggestions, or complaints regarding your account information, personal information, or other technical documentation, or if you wish to exercise your rights, you may contact us by sending an email to privacy@gravity-engine.com or through other specifically designated methods. Generally, we will respond within 15 working days.
Appendix 1: Definitions of Key Terms
The specific terms used in this Policy have the following meanings:
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"We" or "Gravity Engine": refers to Shenzhen Gravity Engine Technology Co., Ltd.
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"Affiliated Companies": refers to subsidiary companies or other affiliated enterprises within the consolidated financial statement scope of Shenzhen Gravity Engine Technology Co., Ltd., where any party among the aforementioned companies now or in the future controls, is controlled by, or is under common control with such company.
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"Control": refers to the ability to directly or indirectly influence the management of the aforementioned companies, whether through ownership, voting shares, contracts, or other means recognized by law.
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You: Refers to registered users who use our products and/or services, as well as purchasers of paid services.
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Your End User: Refers to the end users of applications that utilize Gravity Engine platform products or services.
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Gravity Engine or this Platform: Refers to the Gravity Engine platform (including the Gravity Engine SDK/gravityengine and the web official website with the domain name gravity-engine.com).
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Personal Information: Refers to various pieces of information recorded in electronic or other forms that can identify the identity of a specific natural person alone or when combined with other information, or reflect the activities of a specific natural person. Personal Information includes basic personal information, personal identity information, personal biometric information, network identity identification information, personal health and physiological information, personal education and employment information, personal property information, personal communication information, contact information, personal internet browsing records, personal commonly used device information, personal location information, etc. For the avoidance of doubt, Personal Information includes but is not limited to Sensitive Personal Information.
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Data Subject: Refers to the natural person identified by the Personal Information.
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Sensitive Personal Information: Refers to Personal Information that, if leaked, illegally provided, or abused, may endanger personal and property safety, and is highly likely to cause damage to personal reputation, physical and mental health, or result in discriminatory treatment, etc. Sensitive Personal Information includes personal property information, personal health and physiological information, personal biometric information, personal identity information, network identity identification information, etc.
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De-identification: Refers to the process of technically processing personal information such that the data subject cannot be identified without the use of additional information.
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Anonymization: Refers to the process of technically processing personal information such that the data subject cannot be identified, and the processed information cannot be restored or reconstructed.
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Within China: Refers to the mainland region of the People's Republic of China. For the purposes of this Policy only, it does not include the Hong Kong Special Administrative Region of China, the Macao Special Administrative Region of China, or the Taiwan region of China.